1 (213) 238-5050
FAQ
The Ins And Outs of How We Do Business
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What types of cleaning services does Ita's House Cleaning offer?Ita's House Cleaning offers a variety of cleaning services including general cleaning, deep cleaning, move-in/move-out cleaning, and more.
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Are the cleaning products used by Ita's House Cleaning environmentally friendly?Yes, Ita's House Cleaning only uses eco-friendly cleaning products and techniques to ensure the safety of your home and the environment
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Is Ita's House Cleaning licensed and insured?Yes, Ita's House Cleaning is licensed, insured, and bonded for your peace of mind.
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Can I schedule a cleaning service for a specific day and time?Yes, Ita's House Cleaning offers flexible scheduling options to accommodate your busy lifestyle. You can schedule a cleaning service for a specific day and time that works best for you.
Billing & Pricing
"Experience the difference of fair pricing and a spotless home."
Payments Accepted
Ita's House Cleaning accepts various payment methods to make it convenient for our clients to pay for our services. We accept cash, credit card, and debit card payments. You can choose the payment method that works best for you. We also offer online payment options for those who prefer to pay electronically. We use secure payment processing systems to ensure that your financial information is protected. If you have any questions or concerns about the payment process, please do not hesitate to contact us. We are always happy to help.
we don't accept check.
Cancellation Policy
Ita's House Cleaning understands that sometimes cancellations are necessary. We kindly request that you give us a 24-hour notice to cancel or reschedule your cleaning appointment. Any cancellations or rescheduling requests made less than 24 hours before the scheduled appointment may be subject to a cancellation fee. The cancellation fee is equal to 50% of the cleaning cost. We appreciate your understanding and cooperation in this matter. Thank you for choosing Ita's House Cleaning.
Satisfaction Guarantee
At Ita's House Cleaning, we take pride in our work and are committed to providing our clients with the highest quality cleaning services. We offer a satisfaction guarantee with every cleaning we perform. If you are not completely satisfied with our cleaning, please let us know within 24 hours of the service, and we will come back and re-clean the areas in question at no additional charge. Our goal is to ensure that you are completely satisfied with our services and that your home is left spotless and refreshed every time. We value your business and strive to provide you with the best possible experience.